Enhancing Safety and Reliability

Pulseware designs both online and offline software dashboards to measure the quality of cyber-physical and digital systems. These tools utilize pattern recognition technology, artificial intelligence, and advanced computing to enabling organizations and companies to accurately measure quality indicators such as availability, perceived availability, reliability, and response time, all while minimizing false alarms and missed calls. Examples of these software dashboards include Sun, Saturn, Uranus, Portia, and Pluto.

Pulseware offers regular analytical reports (monthly, semi-annual, annual) to help organizations assess service quality and system performance. For these reports, linked to SLAs, track key metrics like availability, downtime, error, MTTR and MTTF and reliability, aiding in system improvement. Pulseware also establishes penalty-reward frameworks for contractors and provides performance reports. Additionally, it assesses operational risks, helping organizations and companies enhance service quality and mitigate losses.

Pulseware provides specialized consulting in Digital and Cyber-Physical Systems, focusing on risk assessment, quality assessment, and system and services safety and reliability. Based on frameworks such as ITIL and Six Sigma, Company assesses the quality of services and infrastructure. Our services include quality assessment, business model design, SLA design and measurement and resolving challenging bottlenecks. Pulseware also collaborates with its customers on emerging technologies such as blockchain and digital transformation.